Urgent information for visa applicants regarding novel coronavirus

Any individuals with pending consular appointments who (1) were physically present within the People’s Republic of China, excluding the Special Administrative Regions of Hong Kong and Macau, within the last 14 days, (2) are experiencing flu-like symptoms, or (3) believe they have may have been exposed to the novel coronavirus, are strongly encouraged to postpone their appointments by at least 14 days. There is no fee to change an appointment and visa application fees are valid for one year in the country where the fee was paid.

To postpone your appointment, please sign in to your user account, select the “Continue” option, and follow the system instructions under the “ reschedule appointment” action. If you require further assistance please refer to our "Help" section at the bottom of the page.