This site provides limited Consular support services for Immigrant Visa applications.
To use these Immigrant Visa services the following two conditions must be true:
- You must have an active Immigrant Visa application with a case number.
- You must have an Immigrant Visa appointment notice from the National Visa Center (NVC), KCC, or Consular Section
If you meet the above conditions, then you need to create an account and follow the appointment registration process on this site.
https://ais.usvisa-info.com/en-cm/iv/signup/iv
Note: If the above conditions do not apply to you, do not call the call center.
How can I get help with my Immigrant Visa questions?
If the conditions stated above do not apply to you then you need to consult the following sites:
If you are starting the Immigrant Visa application process visit:
http://travel.state.gov/content/visas/en/immigrate.html
If you want to check the status of your petition visit:
https://egov.uscis.gov/cris/Dashboard.do
If you received notification that your immigrant petition is approved by USCIS and was forwarded to the National Visa Center (NVC) visit:
https://travel.state.gov/content/visas/en/immigrate/immigrant-process/approved.html
Returning U.S. Legal Permanent Residents
This site does not provide any support services for permanent residents of the United States.